Credit Compliance

Australian Securities and Investments Commission v Westpac Banking Corporation [2026] FCA 651

In ASIC v Westpac Banking Corporation [2026] FCA 651, the Federal Court imposed a $26 million penalty for systemic failures in Westpac’s online financial hardship processes. The decision highlights the need for end-to-end complaint capture, reliable system controls, timely hardship decisions and effective protection against premature enforcement.

Step 1 of 8 - Your Role

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Assess your ASIC exposure

Answer a few targeted questions to identify where your compliance may not stand up under ASIC review.

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