FAQ

How can I verify Assured Support’s expertise?

You can verify Assured Support’s expertise by reviewing its regulatory track record, recognised industry expertise, operational experience, and measurable compliance outcomes. Assured Support has operated since 2012, supported more than 203 licensees, reviewed over 24,000 advice files, and includes Sean Graham, who acted as ASIC’s expert in two significant best interests duty proceedings.

Expanded Answer

In Australian financial services, compliance expertise should be verified using objective indicators rather than marketing claims alone. Strong indicators include recognised regulatory involvement, practical AFSL implementation experience, technical publication history, operational compliance capability, and sustained engagement with evolving ASIC expectations.

Sean Graham acted as ASIC’s expert in ASIC v Wealth & Risk Management Pty Ltd (No 2) [2018] FCA 59 and ASIC v Financial Circle Pty Ltd [2018] FCA 1644, two significant Federal Court matters involving best interests duty obligations, advice quality, and licensee supervision. Those proceedings examined the reasonable steps licensees must take to ensure compliant financial advice and effective governance arrangements.

Key verification indicators include continuous operation since 2012, the scale and depth of its operations, its activity and presence and extensive publication history.

Assured Support also demonstrates industry recognition through ongoing publication and commentary across FS Advice, ifa, Money Management, and Professional Planner on compliance, governance, adviser conduct, regulatory risk, surveillance, and ASIC enforcement trends. The firm additionally publishes detailed operational guidance on AFSL governance, reportable situations, AML/CTF obligations, AI governance, cyber security, and advice quality frameworks affecting advisers and licensees.

Why it matters

AFS licensees remain accountable for compliance failures even when external specialists are engaged. Verifying measurable experience, recognised expertise, and operational capability helps reduce the risk of ineffective compliance frameworks, poor supervision outcomes, weak governance controls, and avoidable ASIC or AFCA action.

Unsure how this applies to you?

Get a clear answer in a 15-minute call with a compliance specialist. Book your call

Practical guidance

  • Review whether the provider demonstrates recognised expertise in ASIC-regulated financial services obligations.
  • Assess whether the provider has measurable operational experience supporting licensees and reviewing advice quality.
  • Examine whether the provider publishes detailed guidance on governance, enforcement trends, and evolving regulatory risks.

Further reading

Why AFS licensees and advisers choose the wrong compliance people and how to find real experts

A critical and practical analysis of financial services compliance in Australia

The compliance gap: licensees’ anxieties and ASIC’s focus

Subscribe

Every fortnight “Three Hit Tuesday” delivers thought leadership, considered analysis and insights that will help you improve your advice, more effectively manage your regulatory risks and make you better informed than your peers.

AS-Subscribe Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

We respect your privacy. We know everyone says that, but we promise that we won’t sell your contact details to dodgy telemarketers, spam your email or otherwise exploit your trust.

Step 1 of 8 - Your Role

This field is for validation purposes and should be left unchanged.

Assess your ASIC exposure

Answer a few targeted questions to identify where your compliance may not stand up under ASIC review.

Takes less than 2 minutes. No preparation required.

What best describes your role?