FAQ

What happens during an ASIC surveillance?

An ASIC surveillance review involves a detailed assessment of a licensee’s advice files, governance frameworks, and compliance systems to determine whether regulatory obligations are being met in practice.

ASIC will usually focus on:

  • Advice file quality and best interest duty
  • Evidence of supervision and monitoring
  • Breach identification and reporting processes
  • Alignment between documented processes and actual practice

Common failure points:

  • Files that do not support the advice given
  • Governance frameworks that are not evidenced
  • Inconsistent application of compliance processes

Practical implication:
Most adverse findings arise from gaps between what a firm says it does and what its records demonstrate.

What this means in practice:
Most issues arise from gaps between what firms say they do and what their records actually show. Get specialist advice before responding to an ASIC Notice.

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