Financial Services Compliance Training

Build defensible capability across your licence

Weak capability is one of the fastest ways to increase regulatory risk.

This training is designed to build practical, defensible capability across your organisation, from Responsible Managers through to advisers, compliance and operational staff.

You will learn how regulatory expectations are applied in practice, not just what the rules say.

Who Is This Training For:

Responsible Managers

Build or demonstrate competence aligned with RG105 and ASIC expectations.

Advisers
Understand how obligations apply in real advice scenarios, including conduct, disclosures and client outcomes.

Compliance Teams
Strengthen oversight, breach assessment and internal governance frameworks.

Operational Staff
Understand how day-to-day processes impact compliance outcomes and regulatory risk.

Licensees
Ensure your entire organisation operates in a consistent, defensible way.

What Will You Gain From Our Training?

You will develop practical capability to:

  • Identify and assess breaches in line with regulatory expectations
  • Apply AFCA complaint handling in real scenarios
  • Align advice and conduct with AFSL authorisations
  • Understand how ASIC evaluates behaviour and decisions
  • Strengthen internal oversight and governance processes
  • Make decisions that are defensible if reviewed
This is not generic training. The focus is on how financial services businesses actually operate under regulatory scrutiny.

Training By Role

  • RG105 competence expectations in practice
  • Breach assessment and escalation decisions
  • Oversight of advice and operations
  • Demonstrating competence to ASIC
  • Applying professional and ethical obligations in client scenarios
  • Managing conduct and disclosure risk
  • Aligning advice with licence authorisations
  • Avoiding common regulatory failures
  • Breach reporting frameworks and thresholds
  • Monitoring and supervision approaches
  • Building defensible compliance infrastructure
  • Supporting Responsible Managers effectively
  • How operational processes create compliance risk
  • Incident identification and escalation
  • Role clarity in compliance outcomes
  • Embedding consistent processes

What We Cover

  • Breach reporting and incident assessment
  • AFCA complaints and dispute resolution
  • AFSL obligations and authorisations
  • Advice, conduct and client outcomes
  • Governance and compliance frameworks
  • ASIC expectations and enforcement trends

How The Training Works

Delivery options

  • Private sessions for your organisation
  • Role-specific workshops
  • Targeted capability uplift sessions

Format

  • Online or in-person
  • Scenario-based and interactive
  • Focused on real-world application

Customisation

  • Tailored to your AFSL, services and authorisations
  • Adjusted for experience level and role

Why Assured Support

We focus on what is defensible, not just what is technically correct.

Our training is grounded in:

  • Real AFSL applications and variations
  • Practical regulatory engagement
  • How ASIC expectations are applied in reality
You are not learning theory. You are learning how decisions will be assessed.

What Good Looks Like

Many teams understand the rules. Fewer can apply them consistently across a business.

We show you what good looks like in practice:

  • How to assess and escalate issues
  • How to justify decisions
  • How to align conduct with licence permissions
  • How to evidence capability and oversight

Frequently Asked Questions

Training designed to ensure staff can meet AFSL obligations and demonstrate competence under ASIC expectations.

Responsible Managers, advisers, compliance teams and operational staff within AFSL holders or applicants.

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There is no strict requirement, but they must demonstrate competence. Training supports this, particularly for AFSL applications.

Training is designed to support RG105 organisational competence and broader AFSL obligations.

Yes. Training is often used to refine judgment, address gaps and align teams with current expectations.

Yes. Training is commonly used to support capability evidence for Responsible Managers and broader team readiness.

Training can generally be structured to support CPD requirements depending on your needs.

The focus is on real-world application and defensibility, not just regulatory theory.

Build capability across your business

Regulatory risk is rarely isolated to one role. It sits across your entire organisation.

This training helps ensure your people can operate in a way that is consistent, aligned and defensible.

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Assess your ASIC exposure

Answer a few targeted questions to identify where your compliance may not stand up under ASIC review.

Takes less than 2 minutes. No preparation required.

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