When a breach occurs, the risk isn’t just the issue itself.
It’s how it’s assessed, managed and reported.
We help you contain the situation, meet your obligations, and respond in a way that stands up to regulatory scrutiny.
Breach management | Regulatory reporting | Remediation | Complaints handling
You don’t need to navigate this alone
Breach situations can escalate quickly, particularly where obligations are unclear or the underlying issue is not fully understood.
We work with you to bring clarity to the situation, define the appropriate response and ensure your actions are aligned with regulatory expectations.
A well-managed breach reduces risk. A poorly managed one can escalate it.
Once a breach is identified, several risks emerge quickly:
ASIC will assess not just what happened, but how you responded.
Your response becomes part of the risk.
If so, it’s worth getting this right early.
Assured Support works with licensees and advisers to manage breaches in a structured, defensible way, with a clear view of how the issue reflects the strength of your underlying compliance infrastructure.
We focus on:
Breach assessment and classification
Determine whether the issue is reportable, how it should be classified, and what obligations are triggered.
Regulatory reporting
Prepare and support breach reporting to ASIC, ensuring accuracy, completeness and appropriate framing.
Remediation planning and execution
Identify affected clients, define remediation actions and ensure the response addresses the underlying cause.
Ongoing breach management
Support the end-to-end process, including documentation, tracking and resolution.
Complaints management
Manage related complaints in a way that aligns with your breach response and regulatory obligations.
You don’t need a full program. You need a clear, defensible response.
Determine whether the issue is reportable and how it should be categorised under regulatory requirements.
Prepare and support breach reporting to ASIC, ensuring accuracy, completeness and appropriate framing.
Identify affected clients, define remediation actions and ensure the response addresses the root cause.
Support the end-to-end process, including documentation, tracking and resolution.
Manage related complaints in a way that aligns with your breach response and regulatory obligations.
Confirm what has occurred and its regulatory implications.
Assess reportability and the level of regulatory and client impact.
Prepare reporting, manage communications and document key decisions.
Address client impact and resolve underlying issues within your compliance infrastructure.
With the right approach, you can:
It’s not just about fixing the issue. It’s about showing you handled it properly.
Early clarity can prevent unnecessary risk and ensure your response stands up to scrutiny.
AFSL compliance is what we do best, so you can get back to business. Engage with AFSL compliance providers you can trust.
Every fortnight “Three Hit Tuesday” delivers thought leadership, considered analysis and insights that will help you improve your advice, more effectively manage your regulatory risks and make you better informed than your peers.
"*" indicates required fields
We respect your privacy. We know everyone says that, but we promise that we won’t sell your contact details to dodgy telemarketers, spam your email or otherwise exploit your trust.